Safe Gaming Guidelines

p7pp Responsible Gaming — Your safety is our priority

Play for fun, stay within your limits. p7pp believes every player's experience should be safe, mindful, and enjoyable.

21+
This platform is for players aged 21 and above only. Access by minors is strictly prohibited.
Our Protection Tools

Control is in your hands

To ensure responsible gaming at p7pp, we provide a number of effective tools that help you maintain healthy playing habits.

Deposit Limits

Set a limit on how much you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. Increasing a limit requires a set waiting period, which prevents overspending in the heat of the moment.

Time Limits and Breaks

Decide how long you will play in each session. When the set time is up, the system will notify you automatically. Take a short break (cooling-off) — from 24 hours to several weeks — whenever you feel you need some rest.

Self-Exclusion

If you feel gaming is getting out of control, you can close your account yourself for a set period or permanently. No promotional offers will be sent to you during a self-exclusion period.

Loss Limits

Set a maximum amount you are willing to lose within a given period before you start playing. The session will stop automatically when you reach that limit. This protects both your bank balance and your peace of mind.

24/7 Support

Our live chat support team is always ready to help with any responsible gaming matter. Speak in Bengali and our trained staff will help you take the right steps.

Age Verification

p7pp is for players aged 21 and above only. Identity verification is mandatory at registration. We maintain strict measures to protect minors and reserve the right to review any account if needed.

What is Responsible Gaming?

Don't let fun gaming turn into a problem

Online gaming and betting is a legitimate form of entertainment, but it stays healthy only when you play mindfully and within your limits. Responsible gaming means:

  • Only play with money you can afford to lose without affecting your daily life.
  • See gaming as entertainment, not as a source of income.
  • Do not place more bets to try to recover money you have lost.
  • Set time and money limits before you play and stick to them.
  • Make time for your family, friends, and other hobbies alongside gaming.

p7pp always wants you to enjoy the platform as a mindful and happy player. Our responsible gaming policy is built to follow international standards.

Warning signs of problem gaming

If you notice the following signs, you should seek help:

  • Repeatedly spending more money than your budget allows
  • A tendency to bet more in an attempt to recover lost money
  • Being unable to stop playing or failing in attempts to stop
  • Hiding your gaming activity from family or friends
  • Skipping work, studies, or family responsibilities to play
  • Borrowing money or selling assets to fund gaming
  • Relying on gaming to relieve anxiety, depression, or stress
Limits and Service Details

p7pp Financial Limits at a glance

Transparency is the core of our policy. Below are our deposit and withdrawal limits.

Feature Description Amount
Minimum deposit For all payment methods (bKash, Nagad, Rocket) ৳100
Minimum withdrawal For all payment methods ৳500
Withdrawal time Automatic after approval 5–30 minutes
Payment methods Mobile banking bKash • Nagad • Rocket
Self-exclusion Apply via live chat Effective immediately
Healthy Gaming Tips

10 tips for responsible gaming

01

Set a budget

Decide how much you will spend before you start playing. Stick to that limit — do not increase it even if you lose.

02

Set a time limit

Fix a specific time limit before you play. Use a timer and take a break when the time is up.

03

Think of it as entertainment

See gaming as entertainment, not a way to earn money. Winning is a pleasant bonus, nothing more.

04

Avoid alcohol

Do not play while under the influence of alcohol or any substance — it reduces your ability to make good decisions.

05

Accept your losses

Do not place more bets trying to win back money you have lost. It only makes the situation worse.

06

Take breaks

Do not play for long stretches without a pause. Take regular breaks — get up, drink some water, go for a walk.

07

Tell your family

Let the people close to you know that you play games online. Being open about it helps you maintain healthy habits.

08

Seek support

If you feel gaming is getting out of control, contact our support team without delay.

Detailed Information

Details of our protection tools

How deposit limits work

You can set the maximum amount you deposit into your account per day, per week, or per month. These limits can be easily set from your account settings.

  • Lowering a limit takes effect immediately.
  • Increasing a limit requires a waiting period, which prevents impulsive decisions.
  • Once the limit is reached, no further deposits will be possible.

Cooling-off and time limits

If you want to take a temporary break from gaming, set a cooling-off period. During this time you:

  • Will not be able to log in to your account.
  • Will not receive any bonus or promotional emails.
  • Cannot cancel the cooling-off period before it ends.

It is a powerful tool that gives you the space to calm down and think clearly.

The self-exclusion process

Self-exclusion is the most serious step — once taken, your account is completely closed.

  • Let our support team know via live chat.
  • The account can be closed for a minimum of 6 months or permanently.
  • Any attempt to open a new account during an exclusion period will be rejected.
  • After the period ends, you need to contact support to reactivate the account.

Protection of minors

p7pp strictly enforces the 21+ age rule. Here is what we do:

  • Age is verified at registration.
  • Additional identity documents are requested if there is any suspicion.
  • Withdrawals are not processed without proof of identity.

If you have children or teenagers at home, protect your device with a password and always log out.

Need help?

We are always here for you

Contact us

If you or someone you know is struggling with gaming, please do not wait — talk to our support team. Our trained team is ready to help in Bengali, 24 hours a day, 7 days a week. We do not judge — your wellbeing is our goal.

Live Chat
24/7 instant support
Language
Full support in Bengali
Frequently Asked Questions

Questions & Answers on Responsible Gaming

Yes, you can set daily, weekly, or monthly deposit limits from your account settings. Lowering a limit takes effect immediately, but increasing a limit requires a waiting period. Contact our live chat support for help.

Yes, any balance remaining in your account at the time of self-exclusion will be arranged for return. Contact our support team for details on the process. Withdrawals are usually completed within 5–30 minutes.

Use a strong password on your device and log out after every session. Never share your login details with anyone. For extra protection, you can use parental control software on your browser.

No, once a cooling-off period is set it cannot be cancelled before the specified duration ends. This rule is intentional so you cannot make decisions in the heat of the moment. Your account will be reactivated automatically once the period is over.

Yes, p7pp is for players aged 21 or older only. Age is verified at registration and identity documents may be requested if needed. If the age requirement is violated, the account will be closed immediately.

The first step is acknowledging the problem — that takes real courage. Then contact our live chat and request self-exclusion. You can also email us at [email protected]. Our support team will assist you with complete confidentiality and without judgement.

Play Safe, Enjoy the Fun

p7pp is your entertainment companion — within limits, safely. Explore our game categories or check the FAQ for any questions.