p7pp Terms and Conditions

1. General Provisions

p7pp (hereinafter referred to as "Platform", "we", "our", or "Company") provides a safe and reliable service for online gaming players in Bangladesh. These terms and conditions ("Terms") apply to the p7pp website and all associated services.

By using our platform, opening an account, or participating in any game, you are considered to have fully read, understood, and agreed to these Terms. If you do not agree with these Terms, please refrain from using the platform.

These Terms shall be interpreted in accordance with the applicable laws of the People's Republic of Bangladesh. p7pp reserves the right to amend these Terms at any time by providing reasonable notice.

2. Account Registration

Opening a personal account is required to participate on the p7pp platform. Each individual may operate only one account. If multiple accounts belonging to the same person are discovered, they will be closed immediately and the associated funds may be forfeited.

2.1 Registration Requirements

• You must be 21 years of age or older.
• You must provide accurate, complete, and up-to-date information.
• You must keep your account password confidential and must not share it with any third party.
• The account is for your personal use only — using it on behalf of others or in the interest of a third party is prohibited.
• If any information provided at registration changes, you must notify our support team immediately.

2.2 Account Security

The security of your account login details is entirely your responsibility. If you suspect that unauthorized access to your account has occurred, contact us immediately via our 24/7 live chat support and change your password.

3. Age Verification and Identity

p7pp strictly follows a 21+ age policy. We may request documents for identity verification at any time. Withdrawals may be held pending until verification is complete.

3.1 Required Documents

• A clear copy of your National Identity Card (NID) or passport.
• Proof of current address (utility bill, bank statement, etc. — no older than 3 months).
• Proof of ownership of the payment method (the bKash / Nagad / Rocket number must match the registered account).

Providing false information will result in immediate account closure and forfeiture of associated funds.

4. Deposits and Withdrawals

p7pp supports the most popular mobile banking methods in Bangladesh. All transactions are secured through SSL encryption.

4.1 Deposit Rules

• Minimum deposit amount: ৳100 (per method).
• Accepted payment methods: bKash, Nagad, Rocket.
• The deposit account must be registered in your own name.
• Deposits through third parties are strictly prohibited.
• Suspicious transactions may be temporarily held pending investigation.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳500.
• Standard withdrawal processing time: 5-30 minutes.
• The withdrawal method must match the deposit method.
• Withdrawals will not be processed if identity verification has not been completed.
• Withdrawal requests will not be approved if bonus wagering requirements have not been met.

5. Bonuses and Promotions

p7pp offers various types of bonuses and promotional offers. Each bonus has its own terms and conditions which should be read carefully before accepting.

5.1 Welcome Bonus

• New members will receive a 200% bonus on their first deposit, up to a maximum of ৳10,000.
• A 20x wagering requirement must be met to use the bonus funds.
• If the requirements are not met within the specified period from the date the bonus was received, the bonus will be cancelled.

5.2 General Bonus Terms

• A bonus applies to one account only.
• Bonuses cannot be transferred to another account.
• Claiming a bonus through fraudulent means will result in account closure and forfeiture of funds.
• p7pp reserves the right to change, suspend, or cancel any bonus offer at any time.
• Bonus funds cannot be withdrawn before the requirements are met.

5.3 VIP Program

The p7pp VIP program has five tiers. A weekly cashback benefit is available at each tier:

• Bronze: up to 0.2% cashback per week.
• Silver: up to 0.4% cashback per week.
• Gold: up to 0.6% cashback per week.
• Platinum: up to 0.8% cashback per week.
• Diamond: up to 1.0% cashback per week.

Advancing to a higher VIP tier depends on consistent participation and active gaming activity. Cashback is applied automatically each week.

6. Gaming Rules

A variety of games are available on the p7pp platform, including slots, live casino, cricket betting, and blackjack. Each game has its own rules, which should be reviewed before starting.

6.1 General Gaming Rules

• Game outcomes are determined by a Random Number Generator (RNG), which is independently tested and fair.
• If a technical error occurs during a game session, all bets for that round may be considered void.
• If a game is interrupted due to a disconnection, the result will be determined according to the server record.
• Playing games using automated bots or software is strictly prohibited.

6.2 Sports Betting

The specific rules applicable to betting on cricket (including BPL, IPL, T20 World Cup, and ICC tournaments) and other sports are outlined below:

• Bets placed after a match has started apply only to live markets.
• If a match is cancelled or postponed, all bets on that match will generally be voided.
• Bets cannot be changed after confirmation.

7. Responsible Gaming

p7pp places the highest priority on responsible gaming. We believe gaming should be a form of entertainment, not a source of addiction.

• Our platform offers personal deposit limits, session time limits, and a self-exclusion feature.
• If you feel that gaming is having a negative impact on your life, please contact our support team immediately.
• We reserve the right to intervene voluntarily if we identify signs of problematic gaming.

To learn more about responsible gaming, please visit our responsible gaming page.

8. Prohibited Activities

The following activities are strictly prohibited on the p7pp platform. If such activities are detected, the account will be immediately closed and funds will be forfeited:

• Attempting to launder money or channel illegal funds.
• Claiming bonuses through fraudulent means (bonus abuse).
• Operating multiple accounts belonging to the same individual.
• Using computer bots, scripts, or automation software.
• Attempting to hack into other players' accounts.
• Using a false identity or documents.
• Intentionally exploiting technical vulnerabilities of the platform.
• Operating an account on behalf of a minor.

9. Account Closure and Suspension

p7pp reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• If any clause of these Terms is violated.
• If false or incomplete information is provided.
• If fraud or fraudulent activity is suspected.
• At the direction of a legal authority.

9.1 Voluntary Account Closure

You may close your account at any time by submitting a request to our support team. Any available funds may be withdrawn prior to account closure, subject to applicable wagering requirements.

10. Privacy and Data Protection

Your personal information is extremely important to us. p7pp uses industry-standard SSL encryption and secure data storage methods to keep your information protected.

• We do not sell or transfer your personal information to third parties.
• Your information is used solely for the purposes of providing services, verifying identity, and complying with applicable legal obligations.
• For more details, please read our privacy policy.

11. Limitation of Liability

p7pp bears no liability in the following circumstances:

• Interruption to gameplay caused by loss of internet connection.
• Loss caused by a fault in your own device or software.
• Loss arising from your login credentials falling into the hands of a third party.
• Events beyond our control (natural disasters, government directives, etc.).

Online gaming carries financial risk. Only wager an amount whose loss would have no serious impact on your financial position.

12. Dispute Resolution

If you have any complaint or dispute, please contact our support team first. We aim to resolve all complaints within a reasonable timeframe.

12.1 Complaints Process

1. Submit a complaint via 24/7 live chat.
2. Send a detailed complaint by email: [email protected]
3. We aim to provide an initial response within 72 hours.
4. Complex matters may take a little longer to resolve.

In all disputes, our recorded server data will be considered the final evidence.

13. Changes and Amendments

p7pp reserves the right to amend these terms and conditions at any time. For significant changes, we will notify members via a notice on the platform.

• Continued use of the platform after any change will be deemed acceptance of the new terms and conditions.
• The latest terms and conditions will always be available on this page.
• Previous versions are kept in our archive.

14. Contact

Contact us for any questions or clarifications regarding these terms and conditions:

• Live Chat: Support available in Bengali 24/7.
• Email: [email protected]

The Bengali version of these terms and conditions is authoritative. In the event of a linguistic dispute, the Bengali version will apply.